Want raindrops on your head?
How about raw sewage and mold?

The Herrier Family

Want mold on your roof? That's exactly what the Herrier Family discovered on their 12 year old home by Richmond American. Richmond American said this was not their fault.

The Herrier Family will have to take out a loan to get their roof fixed.

... see more pictures of the Herrier Family Home built by Richmond American.

The Vircsik Family

The Vircsik Family got stuck with mold due to a leaky dishwasher. The Nevada State Contractors Board told Richmond American they had to fix this nasty kitchen.

... see letter from the Contractors Board.

The Burke Family

Want water dripping on your head while you try to sleep? This is no problem for Richmond American. Due to the fact that it rarely rains in Marana, Arizona, this roof is no longer covered by the 1 year warranty and the Statute of Limitations has expired.

... see enlarged photo.

The Grinder Family

A roof inspector found that tiles on the Grinder's roof had been "stretched." Stretching can lead to leaking, wood rot, and mold.

... see photos that compare stretched tiles to tiles that are not stretched. Photos may help you protect your largest investment.

The Hamilton Family

One resident of the Hamilton's House considered herself VERY lucky to step in leaking toilet water! She was lucky enough to notice the leak before mold set in.

...see photos and read more about these incorrectly installed floor joists.

The Sullivan Family

Want rain water DIVERTED UNDER YOUR TILE ROOF? This photo shows bird blocking damming the valley. The valley flashing is ponding water.

Thanks a lot Richmond American!

... see enlarged photos.

The Johnson Family

The Johnson Family roof leaked so much that the decking is separating from the fascia.

... see enlarged photo.

The Vircsik Family

Want to soak your feet after work? No problem. Do it in your brand new garage built by Richmond American.

The Nevada State Contractors Board told Richmond American to stop the water from "ponding" in this garage.

... see enlarged photo and letter from the Contractors Board.

The Hain Family

The Hain Family roof had bird block flashing that blocked the water flow from the valley flashing. And, an open tile that allowed water to enter.

... see enlarged photos.

The Brown Family

The Brown Family got stuck with a roof with pan flashing that was too small, debris blocking the water flow, and no flashing membrane installed.

Richmond American did not accept any responsibility for the mistakes. The Brown's may have to take out a loan to get their roof repaired.

... see enlarged photo.